Outsourced IT Support

Linked MSP provides mission-critical IT support on special projects as well as traditional MSP (IT Managed Service Provider) support. Outsourcing IT Support enables our clients to focus on what they do best, while relying on an experienced, collaborative IT resource to provide support in managing some or all of their IT needs.

Improved Network Performance And Uptime

Continuously monitoring your network and your critical devices, enables Linked MSP to check for anything out of the norm that could impact your ability to access and manage information.

Reducing Pressure On Internal Resources

Outsourcing frees up your internal resources to focus on key strategic IT tasks, by outsourcing day-to-day management of typical IT tasks, monitoring, and troubleshooting.

Continuity Of Support

In the event of employees departing your organization, sometimes critical knowledge is lost. By outsourcing, that knowledge is documented and continues with Linked MSP, regardless of changes in individual employees.

Enhanced Cybersecurity

The pace of Cybersecurity advancements is changing rapidly. Tools and education that worked last year, may be out-of-date today. We constantly review best practices and modify your Cybersecurity strategies and tactics.

Software And Application Evaluation

As with Cybersecurity, your team may not have access (or the time) to stay abreast of a myriad of software and other critical applications changes. Our highly experienced team can review these for you.

Manage IT Support for Remote Workforces

We help your remote teams enjoy the same security and high level support that they have become accustomed to inside an office. We implement key steps that companies must take to ensure security and continuity of service.

Fully Outsourced IT

31% of IT Services were outsourced in 2017.

Source: Outsourcing Insight

For clients choosing to fully outsource their IT department, Linked MSP provides a full range of critical IT support.

This includes:

  • Business Technology Consulting
  • Hardware and Software Evaluation
  • Network Assessments
  • Desktop and Server Virtualization
  • Network Design
  • Cloud Strategies
  • IT Relocation

A key element of fully managing a client’s IT department is communication. Linked MSP communicates regularly and clearly, to keep stakeholders and internal leadership teams informed. Our team of IT professionals are proficient in understanding what, why, and how to manage our client’s IT network and infrastructure. We work very hard to make sure that our clients are always fully aware and engaged in the process of understanding their IT systems as well.

31% of IT Services were outsourced in 2017.

Source: Outsourcing Insight

Collaborative IT Resource

Spending IT Budgets Wisely Is Vital Because Companies Spend Sizable Portions Of Their Company Revenue On IT

If you have an in-house IT department, you want to leverage their expertise for your competitive advantage – not simply having them focused on “break/fix” or cybersecurity issues. In this case, we walk alongside your existing IT department to help them become a strength you can leverage to drive system innovation throughout your company.

Linked MSP provides a wide range of IT support on special projects as well as traditional MSP (IT Managed Service Provider) support.

This includes:

  • Business Technology Consulting
  • Hardware and Software Evaluation
  • Network Assessments
  • Desktop and Server Virtualization
  • Network Design
  • Cloud Strategies
  • IT Relocation

Spending IT Budgets Wisely Is Vital Because Companies Spend Sizable Portions Of Their Company Revenue On IT

Strategy and Planning

Cloud-based services help companies realize IT value faster.

Linked MSP provides strategic guidance and technical expertise to your company. We offer a broad range of services to help clients in Information Services strategy and Planning.

These services include:

  • Business Technology Consulting
  • Reviewing information service needs
  • Project Implementation
  • Risk Avoidance
  • Cloud strategies
  • Network design and mapping
  • General projects and consulting

Cloud-based services help companies realize IT value faster.

Network Support

Deloitte Outsourcing Survey (2016), employers are using the cloud to: Accelerate To Value, Reduce Implementation Times and Improve Functionality.

Source: Deloitte

Linked MSP provides for the ongoing health and security of your network. Our goal is to optimize and maintain network reliability and uptime. Should disruptions occur, Linked MSP will review and troubleshoot the issue and identify recommendations for remediation. Linked MSP also implements proactive strategies to enhance network responsiveness.​

  • Reliability, Resiliency, Recoverability
  • Visibility
  • Network Design
  • Connectivity, Speed, Uptime
  • Scalability
  • Network Assessments
  • IT Relocation

Deloitte Outsourcing Survey (2016), employers are using the cloud to: Accelerate To Value, Reduce Implementation Times and Improve Functionality.

Source: Deloitte

Application Support

59% Of Workers Think That Their Organization Has Been Too Slow At Delivering Apps For The Workplace.

Source: Staffbase

Linked MSP assists clients in their implementation of business and security-related applications. We help our customers evaluate differences in applications, especially relating to matters of network optimization, user productivity and cybersecurity. We provide assistance upgrading your business applications and facilitate the implementation of Cybersecurity strategies to enhance application security.

  • Strategy
  • Upgrades & Patches
  • Outside Resources
  • Security
  • Software And Application Evaluation

59% Of Workers Think That Their Organization Has Been Too Slow At Delivering Apps For The Workplace.

Source: Staffbase

Device Support

71% Spend Over Two Hours A Week Accessing Company Information On Mobile.​

Source: Fierce Mobile IT

As requested by our clients, Linked MSP will assist in determining and evaluating procurement strategies for technology investments. For environments that have more complex compliance requirements, we scan ALL network devices for potential vulnerabilities. Additionally, we install upgrades, set up new desktops, laptops, printers and other network devices as requested.

  • Strategy
  • Purchase
  • Upkeep
  • Outside Resources
  • Security
  • Desktop & Server Virtualization
  • Hardware assessment and evaluation

71% Spend Over Two Hours A Week Accessing Company Information On Mobile.​

Source: Fierce Mobile IT

Remote Workforce Support

Regular work-at-home has grown 173% since 2005

Source: 2018 American Community Service (ACS) data

As a result of increased time and financial costs of commuting and especially in light of the current Covid-19 circumstances, Linked MSP provides solutions and support for remote workers, including people who are temporarily working at home. Unfortunately, during a crisis such as the Coronavirus, the risk of cyber-attacks and other IT problems increases, particularly with the many varied security and connectivity solutions that your work-at-home team is following. We help your remote teams enjoy the same security and high level support that they have become accustomed to inside an office. However, there are several critical steps that companies must take to ensure security and continuity of service.

Regular work-at-home has grown 173% since 2005

Source: 2018 American Community Service (ACS) data

Cloud Migration
Strategies

77% of enterprises have at least one application or a portion of their enterprise computing infrastructure in the cloud

Forbes Magazine, 2019

Linked MSP provides strategic guidance on moving the right IT systems to the cloud. Not all systems may be appropriate for being moved to the cloud, but as cloud systems and security has improved dramatically, the resistance to cloud-based systems is easing. As security measures for cloud systems have improved dramatically, the barriers are also lowering.

77% of enterprises have at least one application or a portion of their enterprise computing infrastructure in the cloud

Forbes Magazine, 2019

Cloud Subscriptions Are Increasing Rapidly. In 2019, 29% Of Companies (Across All Sectors) Report That At Least Half Their Apps Spending Is Cloud Based.​

The Cloud Is Now The Top Spending Priority For Most Companies.​

Solutions Are Ready.